How to Negotiate Like an FBI Hostage Negotiator

How to Negotiate Like an FBI Hostage Negotiator

Most of us have an innate desire to be heard but how are we when it comes to listening to the other side, especially a hostile other side? If you are having difficulties in business negotiations, learn from Chris Voss, an ex-FBI hostage negotiator.

Chris knows too well what it is like to negotiate with someone who is aggressive and demanding their own way. Through high-stakes negotiations, he has learned basic principles that can be applied to various scenarios in business, from simple conflicts to pressure cooker negotiations with stakeholders.

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Better Than Access to the Gold Class Lounge

Better Than Access to the Gold Class Lounge

Gold Lounge access. Finally! I checked in on my iPhone this morning and the boarding pass came up gold for the first time. I may have shed a little tear of joy.


Access to the business lounge is quite exciting, but how much more should we be overjoyed with our daily unlimited access to the Creator of the Universe?

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How To Set Your Goals (2)

‘Before you were born I set you apart.’ Jeremiah 1:5 NIV Ask God to tell you who you are. Bookshop shelves are lined with volumes telling us that we can be anything we make up our minds to be. And while there’s some truth to that, it’s not the whole truth! A dog may believe ...Read More

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Today’s Soulfood Readings

Micah 5–7 31 Since it was the day of Preparation, and so that the bodies would not remain on the cross on the Sabbath (for that Sabbath was a high day), the Jews asked Pilate that their legs might be broken and that they might be taken away. 32 So the soldiers came and broke the legs ...Read More

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