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How to contact us

Have you got a question? Our FAQs might help! Click here 🙂

BY PHONE

Main switchboard
Enquiries, donations, store orders
1800 007 770 (or 07 3387 7300)

Ask for Prayer
1800 PRAY-FOR-ME (that’s 1800 772 936)

Radio competitions, requests & feedback

: 1800 316 316
: 1800 777 180

ONLINE

General Contact Form

"*" indicates required fields

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GENERAL CONTACT FORM

Title*

First Name*

Last Name*

Email*

Phone

Postcode

I'd love to be kept up to date about Vision

Please add me to your email list

Your Enquiry*

Phone

This field is for validation purposes and should be left unchanged.

Radio Contact Forms

"*" indicates required fields

The Nature of my Enquiry Today is*

Title*

Name*

First Name * Last Name *

Email*

Phone*

Address*

Street Address Address Line 2 City/Suburb/Town Postcode

State

Do you know your Supporter Number?*

If you have donated to Vision Christian Media before or received our free devotional you'll have one of these.

Yes

Sorry, I'm not sure

Supporter Number

Date Incident Occurred

If applicable. (The more info we have from you the better our chances of understanding what took place).

MM slash DD slash YYYY

Date Program Aired

If applicable. (The more info we have from you the better our chances of understanding what took place).

MM slash DD slash YYYY

Frequency with the fault*

Select from below

Station Name

This is the 'name' of the town, suburb or farm where the the station is broadcasting from. E.g. Bairnsdale VIC, Tom Price WA

What's the nature of the problem?

Tick whichever of these options apply

There's nothing but static

There's no static, but just silence

The signal has got much weaker

There's been a recent storm/bad weather

The audio is distorted

Program Involved

Song Name*

Eg: Touch the Sky

Song Artist

Eg: for King & Country

Would you like a response?

While we try our very best to get back to everyone, because of the large volume of emails, requests and messages we receive daily, it's not always possible. Please rest assured we take all feedback very seriously and your comments will be passed on to the correct person/department.

Yes, please call me

Yes, please email me

No thank you. I know you have heard me

If we need to respond, what's the best way to contact you?

Yes, please call me

Yes, please email me

Yes, please email and call

No thank you. I know you have heard me

City/Suburb/Town

Please send information about...

Promoting to my Church

Promoting in my local area

Promoting in my business

General Promotional Enquiry

I'd love to be kept up to date about Vision

Please add me to your email list

Tell us why you would love to bring Vision radio to your community, and how you can help!

Tell us your joke, story, ask a question or give Dan some feedback on the show!

Can you give us any more information that might help? When did you first notice the problem?

Try to include as much information as you can:

Do you know the artist's name?
Is the singer male or female, solo or group?
Do you know the name of the song?
Do you know the day and time that the song was played?
Do you know any lyrics - the opening line, or the words of the chorus?
All this information will help us help you.

At Vision we're all trying to follow Jesus whole heartedly, however as human beings we won't always get things right. Please let us know how we can improve next time.

Comment below Eg I'd like to dedicate this song to my friend Sam!

Your Enquiry*

Your Enquiry

Name

This field is for validation purposes and should be left unchanged.

Website/App Troubleshooting Form

This form will gather relevant information to help us better diagnose the issues that you are currently experiencing with the Website or the App.

"*" indicates required fields

Step 1 of 3

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YOUR CONTACT AND DEVICE DETAILS

First Name*

Last Name*

Best Contact Phone Number

Email*

Is the issue you are experiencing with our Website or our App?*

Website

App

Are you accessing the Website from*

Desktop Computer

Laptop

Phone

Tablet

What Operating system you are using?*

Windows

Mac OS

Android

Unknown

What Browser are you using?*

Google Chrome

Internet Explorer

Mozilla Firefox

Safari

Opera

Other

You have selected Other from above, please specify your selection below

What is the model and type of your phone?

Eg: Samsung Galaxy S9

Initial Troubleshooting

Have you power reset your device, turned it off and then back on again? Try re-opening App*

Yes

Can you please try power reset your device

Yes, completed now

Have you uninstalled and then re-installed the App?*

Yes

Can you please uninstall then re-install the App?

Yes, completed now

Have you tried clearing the cache of your browser and then retrying the website again?*

Yes

The following links will be able to help you walk through clearing the cache of some popular browsers otherwise you will need to search on how to clear the cache for your particular one

Google Chrome Computer/Android/iPhone/iPad

Error Details

Please enter below as much detail as possible of the Error or Issue that you are experiencing*

Have you made any changes to your phone recently like updates or settings changes that could have caused the App to have stopped working?*

Yes

Can you provide some details below on what those changes were...*

If you can upload a screenshot of the error that would be of a great help

Drop files here or

Accepted file types: jpg, png, jpeg, Max. file size: 2 MB.

Note: Please ensure that your screenshot is one of the accepted file formats, jpg, png or jpeg, otherwise it will not be sent through.

Update Supporter Details

BY MAIL OR PHYSICAL ADDRESS

Postal: Vision Christian Media, Locked Bag 3, Springwood, QLD 4127
Physical: Vision Christian Media, 3398 Pacific Highway, Springwood, QLD 4127

Livestream Options

How to contact us

BY PHONE

ONLINE

General Contact Form

GENERAL CONTACT FORM

Radio Contact Forms

Website/App Troubleshooting Form

YOUR CONTACT AND DEVICE DETAILS

Initial Troubleshooting

Error Details

Update Supporter Details

BY MAIL OR PHYSICAL ADDRESS

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 Vision Christian Radio Facebook page

 Vision Christian Media Facebook page

 The Word For Today Facebook page

 V180 Facebook page

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