The federal government’s MyGov website is down, causing widespread issues for people trying to complete their tax returns and access other important services.
The website was showing a proxy error after 10am on Friday. MyGov provides online access to the ATO, Medicare and Centrelink.
MyGov confirmed to frustrated users on Twitter that the portal was having technical problems: “We are urgently investigating the issue and we’re working hard to fix this as quickly as possible.”
It comes during a busy tax time, as thousands rush to file their returns to get the $1080 boost to their refunds this year contained in the Coalition’s tax cuts legislation.
This is the first year that taxpayers working for a business with more than 20 employees will no longer be supplied with a payment summary, also known as a group certificate, and must log on to the myGov website to get the vital document.
The ATO tweeted: “Some of our services (incl. the portals & our online services via myGov) are currently unavailable or experiencing slowness. We’re working on the issue & apologise for the inconvenience. Stay tuned for updates.”