In the office, it now seems the employer and employee simply want different things. The impasse between company and worker expectations is a key factor driving what’s become known as ‘The Great Resignation.’
There are some who dismiss this notion as an invention of HR and business consultants. But the data does indicate that there has been a marked uptick in the number of employees quitting their jobs. In order to keep employees interested, businesses are having to change tactics.
The Great Resignation
The reasons for this employee mobility are many and varied. But it’s hard to overlook the role of employer expectations in navigating a return to the office. Data from McKinsey’s Reimagine Work report shows that a desire to retain work flexibility is proving to be a key factor in whether employees plan to stay in their current roles or not.
The hybrid work model is part of this flexibility. It’s now become an essential for many individuals looking for work. However, the shift toward a hybrid work world will be easier said than done. Shifting to a hybrid model requires skills, perspectives and processes that most organisations are yet to master.
Creating a Hybrid Workplace
Harvard Business School associate professor Ethan Bernstein agrees. ‘What makes hybrid work kind of interesting is that it’s the only kind of work we don’t know how to do,’ says Bernstein. ‘People mastered working from home. In-person is the way things were. But there are so many ways to get hybrid wrong.’
Among the most pressing issues for many leaders in a hybrid world is fostering a corporate culture and a sense of belonging in remote teams. Especially as new employees join a team over time. Culture is ‘caught not taught’.
New employees get the clearest sense of ‘how things get done’. They observe what makes an organisation who they are by the behaviour and decisions of others. Not only this, but a sense of the workplace culture is one of the key forces that encourages staff loyalty and enthusiasm for the team.
Fostering Corporate Identity
This growing recognition of the great resignation is causing many organisations to get creative about how they can foster a crisp sense of corporate identity when employees are working remotely. One effective way to do so is to ramp up the intentional use of off-sites and team retreats.
Off-sites have generally been the way companies gathered their teams to mark milestones such as a sales kickoff, new strategy launch or an end-of-year celebration. In the world of hybrid and remote work, however, they are quickly proving to be an effective way to foster a company culture and a deeper bond with colleagues.
One business at the forefront of this trend is Salesforce. In the words of the company’s Chief People Officer Brent Hyder, ‘The No. 1 danger to Salesforce and other companies is that people are going to become disengaged in the culture of the company.’
Rebuilding Social Connections
As part of their strategy to make an intentional use of off-sites, Salesforce opened a 75-acre wellness retreat in early 2022 called ‘Trailblazer Ranch.’ Located 70 miles south of San Francisco, the facility will be primarily geared towards helping new employees feel connected to the company and its culture by way of short stays with colleagues. Visits to the retreat centre will combine work, training, and wellness and will be made available to all of the company’s 70,000 employees over time.
Initiatives like this could also prove key to staff retention, according to Gartner’s head of human resources research, Brian Kropp. Kropp points to the fact that remote work means fewer lunches, in-person meetings and after-hours drinks with colleagues. That then results in weaker bonds between team members.
This eroding of a sense of connection with colleagues means it is easier to resign from a job. After all, many people stay in roles because of the people they work with. Once these social and emotional bonds are weakened, work can become very transactional. As Brian Kropp suggests, ‘It’s easier to quit because you’re not quitting your friends.’
Businesses are having to change tactics in response to the Great Resignation and the hybrid work model. Corporate culture is an asset that sets them apart. A sense of collective identity in the workplace is essential. Both staff retention and team spirit that will keep your company moving forward.
Author: Michael McQueen
The post ‘Why Culture Could Be Your Company’s Make or Break’ appeared first on CMAA Syndication and has been reproduced with permission.
